Sultani Logistics INC: Your Trusted Trucking Partner

Effective Date: 09-04-25

At SULTANI LOGISTICS INC ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, including our website, mobile applications, and any related services (collectively, the "Services").

1. Information We Collect

We collect two types of information:

A. Personal Information

Personal information is data that can identify you directly or indirectly, such as:

• Full Name
• Email Address
• Phone Number
• Physical Address
• Business Name (if applicable)
• Payment Information

B. Non-Personal Information

We may collect non-identifying information that does not directly reveal your identity:

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Referring Website
• Pages Visited
• Time Spent on Pages

2. How We Collect Information

We gather information through various methods:

• Directly from you (forms, registrations, inquiries)
• Automatically through cookies, log files, and tracking technologies
• From third-party sources and publicly available databases

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and managing logistics and freight services
• Processing payments and account management
• Customer communication and support
• Personalizing user experience
• Sending marketing communications (with opt-out option)
• Compliance with legal obligations
• Improving our Services

4. Information Sharing

We may share your information with:

• Service providers and business partners
• Legal authorities when required by law
• Potential business transferees in merger or acquisition scenarios

5. Data Security

We implement robust security measures to protect your data, including:

• Encryption technologies
• Secure network infrastructure
• Regular security audits
• Access controls

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your information
• Opt-out of marketing communications
• Request a copy of your data

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

9. Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

10. SMS Communication Opt-In

By providing your phone number, you consent to receive SMS communications from SULTANI LOGISTICS INC, including but not limited to updates on your shipments, delivery statuses, and customer support messages. You may opt out of receiving SMS communications at any time by following the instructions provided in the SMS message, or by contacting us directly.

Important Notice:

Phone numbers collected for SMS communication purposes will never be shared with third parties or affiliates for marketing purposes. We are committed to keeping your information private and secure.

11. Contact Information